Authenticator help

Q u o t e:
hi ,

i currently have and use an authenticator to log in to my account, however today for some reason i went to log in and it just tells me my password is incorrect Ive changed my password a couple of times just to be on the safe side although i still cant log in? i can log in happily to battle.net just not wow?????

anything any of you guys can recommend??

I'm going to make a leap that this is on the other two accounts that share the same battle.net as this one, Weppi.

If that is the case, I'd like to point you towards a page that may be helpful, and ask if you wish this appealed to email wowaccountadmin@blizzard.com.

“How to Stay in the Game”
http://us.blizzard.com/support/article.xml?articleId=21506

I believe the parts you'll want to review are on page 2 of that article.

I do wish you the best.

Well, I do see two password changes just in the last few hours - are you certain you are using the most recent one?

Other than that - I see nothing here that should be preventing you from logging in on Weppi's account.

If reinstalling doesn't seem to help, you may want to give Billing a ring on this in the morning - they can force another password change and followup with this for you.

You work 7 days a week, Weppi? They are open every day now.

Q u o t e:
@Orlyia

i work 6 days a week 6am till 3 pm Australian time so im either asleep or at work for the entire time they are open

They are open 7 days a week, Weppi.