#14 - Jan. 9, 2010, 3:17 p.m.
The following response was written by one of our new teammates. Because they are still in training and do not yet possess a forum account of their own, they shall be posting via proxy through me. I can certainly understand the concern for your account’s security Yobud, however, the theory that Blizzard employees are selling account information is not at all likely. Blizzard employees do not have access to this sort of account information. We are unable to view your password, and when reset, a random password is generated and sent to your email address – these passwords are never known to any Blizzard employees. Additionally, all of the information we have access to is only available from internal computers which are constantly monitored by department which specializes in ensuring the legitimate usage of such information.
In addition, Blizzard expends considerable time and effort restoring the damages done by those gold sellers and other malicious parties that would steal account information. It would be highly counter-intuitive to undermine these efforts in the manner you are suggesting. For more information, you may wish to take time to review this article regarding our stance on gold selling and buying here:
Gold Buying http://www.worldofwarcraft.com/info/basics/antigold.html In fact, the most common ways that players are compromised are as a result of keyloggers (malicious programs that monitor and transmit information such as passwords and account names) and phishing e-mails masquerading as communication from Blizzard representatives.
Finally Yobud, if you are truly concerned for the well-being and secrecy of your account information, you can always invest in a Blizzard authenticator. This will add another layer of security to your account and help prevent others from gaining unauthorized access to it.
Add an Authenticator, Adopt a Core Hound http://forums.worldofwarcraft.com/thread.html?topicId=22048397570&sid=1
