Blackwater Raiders is Down

#0 - Jan. 5, 2010, 1:21 a.m.
Blizzard Post
BlackWater raider is Down again second time today and this is 7th time in the last 7 days. We pay to pay the gmae not for the down time. Plz find the pro and fix it.
#1 - Jan. 5, 2010, 1:30 a.m.
Blizzard Post
Thank you all for the reports. Our technicians are already looking into this matter and hope to have Blackwater Raiders back online as quickly as possible. Updates will be available here and within the following post: http://forums.worldofwarcraft.com/thread.html?topicId=22418851780&sid=1

My apologies for the delay, but thank you again for your posts. :)
#7 - Jan. 5, 2010, 1:35 a.m.
Blizzard Post
Q u o t e:
What has been causing all the server issues?


That's part and parcel of the investigation process, Altffour. I've no specific information to provide at this time, though.

Now, that said, as these issues have occurred over a period of time, our technicians are also working to develop a more long-term resolution. The more immediate goal, however, is to ensure that you all can get back into the game.
#79 - Jan. 5, 2010, 4:30 a.m.
Blizzard Post
Q u o t e:
and now the server is offline. JOY :D


Our Technicians are working on the matter, unfortunately in order to see if adjustments made resolves the issue that the realm is experiencing it is sometimes necessary to bring the realm back online.

I hope to have an update soon, folks. I will let you know as soon as I do.
#82 - Jan. 5, 2010, 4:35 a.m.
Blizzard Post
Technically speaking, Jahrdrung, subscriptions cover access to the account. Not a specific realm or character. That doesn't mean that we are not doing everything we can to resolve this issues.

The Game Master department does not make the determination regarding compensation of any kind. If you believe compensation for the issues Blackwater Raiders has been experiencing is necessary you'll want to post on the Suggestion forum. That forum is reviewed by those who can make that determination.

Please note that there is a realm in the Service Status forum and updates will be made there as soon as something is known.

http://forums.worldofwarcraft.com/thread.html?topicId=22418851780&sid=1

#86 - Jan. 5, 2010, 4:45 a.m.
Blizzard Post
The post in the Service Status forum has been updated. It appears that our Technicians are honing in on the cause.

Q u o t e:
Can you be specific as to what the problem is? You could even dumb it down a little if you feel that we wouldn't be able to understand it.


No, Altffour, I really can not. I'm not a Technicians, I am not working on this issue at all. I am part of the Game Master department and simply passing on what information I can when it is provided to me.
#90 - Jan. 5, 2010, 4:59 a.m.
Blizzard Post
Q u o t e:
lol a link to a site were posting is not aloud nice


Yes, because that forum is there to rely information only.
Q u o t e:


Now, it's not even showing up on the realm list.

Will this be an issue with characters?
Hopefully there not deleted.


No, it won't be an issue for your characters.
#107 - Jan. 5, 2010, 6:31 a.m.
Blizzard Post
Q u o t e:
no u spoke to soon when it went back up 10 seconds later it was red again Woot Go fail server this is fun like when the boss in nexus Swings u around its about the same amount of fun Weeeeeee!!!


As stated in the Service Status post, this was actually expected as additional adjustments needed to be made.

http://forums.worldofwarcraft.com/thread.html?topicId=22418851780&sid=1

We hope that these adjustments allow for a much more stable realm overall.