Can't Figure Out Old Username

#0 - Jan. 16, 2010, 10:07 p.m.

I've been trying to reactivate my old username, but I can't remember what it was. I've had no luck getting in touch with billing because their call volume is too high and no one has answered my email. The thing is, I'm almost certain I know what it is... but battle.net won't accept it to merge the accounts. I don't know why.

Can someone please help me? I've been calling for three days now and no one is answering.

Bheralrul

#1 - Jan. 16, 2010, 10:13 p.m.

I am sorry to hear you have not been able to get into the phone queue, Missjenny. If you e-mailed in from the registered e-mail address a Billing representative would be able to get back to you with information about your accounts attached to it and possibly help you out.

The e-mail registered to your posting account does not appear to be on any other account though, and I do not see any e-mails to Billing asking for information from this address. Do you have an old e-mail that was on the World of Warcraft account you used to contact Billing? If so, that was the proper course of action and they should respond to you soon with information. If you wish to speak with a live representative over the phone though, I could only recommend trying back periodically to get a hold of a representative to investigate and find your old account for you.