Does Billing Ever Answer Their Phone?

#0 - Jan. 7, 2010, 8:22 p.m.

So as the title states does billing ever answer their phone? Or will I just keep getting billed without being able to play the game.

Long story short my iPod fell in the pool, and I can't log in and can't get through to Blizzard to remove it from my account. It's bad enough that I can't play with my iPod, but now I'm locked out of playing something on the computer too.

Not a happy customer.

Sirantus

#5 - Jan. 7, 2010, 9:37 p.m.

I'm sorry if you've experienced any difficulty with getting in contact with us, Buffalu. We are currently handling a very large volume of calls, and while we wish to help all of our players as quickly as possible, there is a limit to the amount of players that we are able to have on hold at once.

If you continue to experience difficulty with contacting us by phone, and you would like to look into an alternative option, please feel free to fill out and submit the following Terms of Use form along with a photo copy of your ID:

http://us.blizzard.com/support/article/BNETTOUFORM