#1 - Jan. 30, 2026, 12:47 a.m.
Soon after the launch of the Midnight Pre-Expansion Update, we discovered an issue with the Faction Change service. We quickly disabled the service, fixed the issue, and restored the service. It has since been safe to Faction Change your characters.
For any players whose characters’ ability to transmog were affected, we’re working to restore your affected characters with an additional fix that will be applied with next week’s realm restarts.
Thank you for your patience and the detailed reports you provided while we identified the issue.