#1 - Oct. 6, 2007, 6:54 p.m.
By "game card redemption program," Koranna, are you referring to the Promotion Code Retrieval page, linked below? If so, our web admins and developers have been informed of issues with the dropdown menus in question, in hopes that their research may result in a more permanent resolution; although further updates may not be available until after the weekend, we shall keep you apprised of any developments. Thanks! :)
Promotions: http://www.worldofwarcraft.com/misc/promotion.html