#2 - Dec. 22, 2009, 1:06 p.m.
Q u o t e:
Hello, I recently recruited one of my friends so we could level some toons up together. I sent an invite through the recruit a friend tool just like it said to his email and that is where my job was done. My friend answered his email got the 10 day trial account, he then upgraded his account using his information and created his own battle net account.
However, when we logged on to start leveling we were not linked to each other even though he already upgraded his account to wotlk. Come to find out for some reason i have a blank trial account on my bnet account.........
Has this happened to anyone? We do not share the same first or last name and he created his own account and bnet account through the links and steps provided to him in his email. We don't even have the recruit a friend thing now and he already spent basically 100 bucks upgrading the account that should be linked. Can a Blue please help with this?
I strongly suspect the wrong account (i.e., not the linked one) was upgraded, Hellborne.
I do see a linked account, but it is still a trial. Often what happens is that a new account is setup with the full version instead of upgrading the linked trial.
I'd call Billing on this just as soon as possible to see if they can offer you some alternatives.
Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 8AM – 8PM Pacific Time, 7-Day Support E-mail Support -
[email protected]
Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283
Our Billing Support page can be found at
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=20606
