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Blizzard authenticator not delivered

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Kunaiwai
#0 - Dec. 30, 2009, 8:55 p.m.
Blizzard Post
hello I ordered the authenticator on 12/18/09 and still have not recieved it I also Have tried using the USPS tracking number and it does not work
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Sirantus
#10 - Dec. 30, 2009, 10:20 p.m.
Blizzard Post
I can understand if you are anxious to receive your authenticator order, Kunaiwai. However, as the description for this product mentioned:

http://us.blizzard.com/store/details.xml?id=1100000822
Q u o t e:
Please note: Shipping fees have been waived on this product to reduce consumer costs. As a result, shipment tracking is not available and your order can take up 15 business days to arrive.


If you have still not received your order 15 days after the order status changed to "Shipped" then please feel free to contact the Billing and Account Services department so that we may look into the situation with you.

Billing and Account Services
    Live Representatives Available 7 days a week, 8am to 8pm PDT
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283