Can't cancel my account subscription!

#0 - Dec. 22, 2009, 6:53 p.m.

Why will the page just refresh everytime I try to cancel my account? Let me cancel!!!!! I'm upset, the patch crashed my wow game, had to reinstall, and it wouldn't finish installing! Again, let me cancel. I've been on hold now waiting for customer service for 40 mins! It said average wait time was 35 min, therefore costing me minutes on my cell phone. I need a response please...

Sirantus

#9 - Dec. 22, 2009, 7:12 p.m.

I'm sorry that you had encountered difficulty while attempting to cancel your account, Lunicant. I can confirm that the recurring subscription for the account you are currently posting from has been successfully canceled.

Additionally, I see that a member of our Technical Support department contacted you via email on 12/15/2009 regarding the patching issue that you are experiencing. If those instructions did not resolve the issue, then please feel free to reply to that email directly for further assistance.