Brother banned for buying gold?

#0 - Jan. 3, 2010, 11:11 a.m.
Blizzard Post
I'm making this post on behalf of my Brother whos account was banned today for Gold buying (exploitation of in-game economy?)

He's never bought gold and his characters in total had less then 5000 gold on them combined.

Is there anything that can be done about this?
#6 - Jan. 3, 2010, 2:34 p.m.
Blizzard Post
Purchasing gold is but one of the many reasons why an account may be suspended for this reason, Smugler. As your fellow players have stated, players who are compromised may be suspended due to malicious activity that occurred on the account while the unauthorized party accessed it. Accordingly, if you and your brother believe him to be innocent, please have him review the following threads to ensure his account has not been compromised:

Computer Security Recommendations:
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

Account Compromise Info Center:
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1

Particularly, the following portion of the Compromise Info Center:

Q u o t e:
    6.1 My Account Was Banned!

      Sometimes characters on a compromised account will be used for malicious activities. When this happens, the account to which these characters belong may be suspended, banned, or locked for exploitation.

      If your account was penalized for actions which occurred while it was compromised, the appropriate recourse is to contact our Account Administration department as soon as possible. Our AA representatives may be reached by email or by web form.

      [ul]Email: [email protected]
      Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11


    Should you have any further questions or concerns why compromised accounts may be penalized, please see the following discussion: