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WoW Account hacked.

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Thexdarkside
#0 - Jan. 2, 2010, 11:31 p.m.
Blizzard Post
I'm not to sure what happened. It's been around a few weeks to a month of login into World of Warcraft. Ever since i've transferred my account for to "battle.net" I'm not trying to blame them for anything. My account has been taken over by somebody else. Taking quite a bit of vauleable things. I got an email today at 6:47am
Account Name: **********

Account Action: 3 hour suspension and password reset
Reason for Action: In-Game Chat Policy Violation - Advertisement and Spamming.

I've never had an email from an admin before. I have never broken a rule in this game. I'm curious if to i can talk with an "GameMaster" and see if there is a way to look into my account for further investigation to see if my account was logged into another computer at that time. I would like to have my stuff restored.

-Thank you for your time, good day.
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Aredek
#3 - Jan. 3, 2010, 4:59 p.m.
Blizzard Post
We'll do our absolute best to restore any losses which may have occurred, Thexdarkside. Please open an in-game petition at your earliest convenience so that we may conduct an investigation as quickly as possible. For more information on how to secure your computer and report your account as compromised, please review the following threads:

Computer Security Recommendations:
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

Account Compromise Info Center:
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1

Because your account was actioned in the process, you may want to pay particularly close attention to the following portion of the Compromise Info Center:

Q u o t e:
    6.1 My Account Was Banned!

      Sometimes characters on a compromised account will be used for malicious activities. When this happens, the account to which these characters belong may be suspended, banned, or locked for exploitation.

      If your account was penalized for actions which occurred while it was compromised, the appropriate recourse is to contact our Account Administration department as soon as possible. Our AA representatives may be reached by email or by web form.

      [ul]Email: [email protected]
      Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11


    Should you have any further questions or concerns why compromised accounts may be penalized, please see the following discussion:

Let me know if you have any questions.