Stuttering Sound Issue (Windows 7)

#0 - Dec. 29, 2009, 11:46 a.m.

Been looking for a solution for a while and going to attempt to save myself a little time and see if anyone is able to give me a hand with this. I am experiencing a lot of sound stuttering while WoW is running. The WoW sound itself is stuttering and choppy, as well as any background audio I am running. Skype, ventrilo, Zune, etc. Ventrilo's response time while WoW is running is extremely slow. I am using a Logitech G35 headset with the latest driver/software. It was working fine about a week and a half ago, but since then I have had this issue. I cannot remember changing anything between then and now, but it has become a very discouraging issue. Any help would be greatly appreciated.

Here's my sound section from Dxdiag:

-------------
Sound Devices
-------------
Description: Speakers (6- Logitech G35 Headset)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_046D&PID_0A15&REV_0303&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/14/2009 02:51:23, 80640 bytes
Other Files:
Driver Provider: Logitech, Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_1179FF18&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/14/2009 02:51:47, 304128 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_1179FF18&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/14/2009 02:51:47, 304128 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

I am running Windows 7 32-bit OS.

Please let me know if any other information is relevant.

Thanks,

Martyt

#1 - Dec. 30, 2009, 1:35 a.m.

Kaegyn,

Try disabling/removing all the other apps you mentioned first. See if that clears it up for World of Warcraft. I know a lot of people are experiencing problems with Vent and Windows 7. You'd have to look on their support forums for help with that though.

Martyt

#3 - Jan. 1, 2010, 7:58 p.m.

Kaegyn,

I found another case where someone with Win7 was having a similar problem.

There are 2 commands that may help

Sound_EnableMode2 [0, 1]- Use just one at a time such as:

Sound_EnableMode2 0

or

Sound_EnableMode2 1

Also try this setting:

Sound_DSPBufferSize [0, 4-10]- Use just one at time such as:

SET Sound_DSPBufferSize 0

or

SET Sound_DSPBufferSize 4

You can set this with either a /console command (requires a client restart) or via the Config.wtf file.

It they don’t exist in the config file you need to add it.

/console Sound_EnableMixMode2 1 -in game

SET Sound_EnableMixMode2 “1” -config.wtf