Character transfer and Faction change! help!

I recently transferred my rogue (Hopscotch) to jubei from blackrock and everything thing went smoothly until a few days ago. Ive tried logging in multiple times only to receive this message. "You cannot log in until the character update process you recently initiated is complete." I have no idea whats going on. I checked my CC statement and I wasn't charged so I have a feeling this is the problem but since blizzard moved the character already and I faction changed as well I don't know how to put the money through to unlock my character even if that's how you fix it.

Thanks for the help!
A confused customer :<