Still Waiting on Ticket!

#0 - Dec. 15, 2009, 7:44 p.m.
Blizzard Post
I am watching my personal bank guild be used for gold farmers to sell and steal gold, 24 hours since my EMERGENCY petition ticket was submitted, did no good.

Also submitted a petition for my hacked characters that were transferred to other realms, they are still on these realms and now have been locked since 6pm AZ time last night.

I am not asking for a miracle, just someone to let me know that they are working on it...

How about answering my petitions? 24 hours and counting for an emergency ticket is ridiculous!
#1 - Dec. 15, 2009, 7:49 p.m.
Blizzard Post
Q u o t e:
I am watching my personal bank guild be used for gold farmers to sell and steal gold, 24 hours since my EMERGENCY petition ticket was submitted, did no good.

Also submitted a petition for my hacked characters that were transferred to other realms, they are still on these realms and now have been locked since 6pm AZ time last night.

I am not asking for a miracle, just someone to let me know that they are working on it...

How about answering my petitions? 24 hours and counting for an emergency ticket is ridiculous!


Every petition is important, Metxason. I understand that you're likely rather frustrated and pretty anxious, but please rest assured that our staff will do their utmost to help as soon as they can. Unfortunately, due to extraordinarily high volumes, our petition queue has grown longer than it once did.

In the meantime, this would be an excellent opportunity to secure your system to help ensure that this kind of compromise does not occur again. You may find that the following thread is quite helpful for this purpose:

** Computer Security Recommendations **
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

After you've done that, our Account Compromise Info Center is an excellent repository of information regarding account compromise and the steps you can take toward recovery in the wake of a compromise:

** Account Compromise Info Center **
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1

Finally, an Authenticator can provide a very valuable additional layer of security for your account. You can learn more about them at the following links, as well as acquire one of your own.

Blizzard Authenticator
http://us.blizzard.com/support/article.xml?articleId=24660
http://us.blizzard.com/store/search.xml?q=authenticator

Mobile Authenticator
http://us.blizzard.com/support/article.xml?articleId=26109
#57 - Dec. 15, 2009, 9:45 p.m.
Blizzard Post
Locking this thread, as it has indeed generated into an un-productive argument. Good luck on your account recovery Metaxson.