WoW FREEZES at Account Login Screen

#0 - Dec. 10, 2009, 5:12 a.m.
Blizzard Post

Once I'm at the login screen... I enter my account and password... click Login and the game FREEZES. The only way out is to completely restart the PC.

I have done the following and nothing works:

Ran as an administrator
Ran the WoW Repair Utility
Ran an updated Virus / Spyware scan
Disabled Firewall
Running in safe mode w/ networking
Cleared WTF / Interface / Cache folders
Running in "windowed" mode
Updated to 3.5 Net Framework

My PC stats are as following:

System Stats:

Windows Vista 32 Bit (SP 2)
3.0 GhZ Duo-Core Processor
4 GB Ram

Display Stats:

nVidia GeForce 9600 GT overclocked
- 20/11/2009 (Driver date)
- (Driver version)

PLEASE HELP! Was playing the game fine with no issue last night!!
#13 - Dec. 10, 2009, 11:41 p.m.
Blizzard Post
Hello Altarböy

Try running the game in OpenGL

- Click Start
- Highlight Programs
- Highlight World of Warcraft without clicking on it.
- Right click on the World of Warcraft icon
- Click Properties
- In the Target field, add '-opengl' after the last quotation mark
Example: "C:\Program Files\World of Warcraft\Launcher.exe" -opengl
- Click OK
- Try the game now with the icon you just modified.

Let us know the results

Can you also post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste the data from the dxdiag file into your reply.