My account is frozen? - Blue Tracker

#0 - Dec. 7, 2009, 6:02 p.m.

i have never tried to sell my account... and i can provide u with all the information to the account.. but everytime i try to reply to your email it gives me mailer daemon.. basically saying its an invalid email address or you have it blocked.... and everytime i try to call customer support. they are busy.. please help...

Aredek

#1 - Dec. 7, 2009, 6:08 p.m.

Does the e-mail in question resemble one found in the following thread?

http://forums.worldofwarcraft.com/thread.html?topicId=965511383&sid=1

If so, this e-mail was not sent by Blizzard Entertainment and was likely a malicious attempt to steal your contact information and login information. Please take the next several moments to review the first post within the aforementioned thread for information on how to secure your computer after having replied to one of these e-mails.

Aredek

#5 - Dec. 7, 2009, 7:41 p.m.

Q u o t e:
but it wont let me log in because my account is frozen.... like i can see this account and my main and my main is frozen.... at battle.net

I encourage you to contact our Billing Department then, Sikshockz.

They can be reached using one of the following numbers:

Billing and Account Services

Live Representatives are available every day from 8:00 AM to 8:00 PM PST

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283