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Free week E-mail

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Hikari
#0 - Nov. 26, 2009, 4:37 p.m.
Blizzard Post
So i got the E-mail for the free week of WoW , the question I got is since I already reactivated my account with a game card a couple days before I got this e-mail, can I add this free 7 days to the account or is the free game time void since I reactivated my account before this went out?
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Syndri
#2 - Nov. 26, 2009, 5:55 p.m.
Blizzard Post
I don't think you'll be able to claim those 7 days if your account is currently active, Hikari; but, as Thunderwulf suggested, there is absolutely no harm in contact our Billing & Account Services department to clarify fully. In fact, I encourage you to do so. :)

Billing and Account Services
    Live Representatives Available Mon-Fri, 8am to 8pm PST
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283


Special hours are being observed today, however (http://forums.worldofwarcraft.com/thread.html?topicId=21333885575&sid=1).



Just as an FYI to those who may be reading along: We just recently launched a promotion through which inactive accounts may receive 7 free days of game play. A notification will arrive via email and the sending address will be newsletter@blizzard.com. You needn't click on any links within such an email, however; to claim your 7 free days for your inactive account, simply visit your Battle.net Account Management home page (https://us.battle.net/account/management/index.xml?). If you qualify, you'll see an option right under the "ACCOUNT HOME" title.