Billing ***will not listen!***

#0 - Dec. 1, 2009, 4:17 p.m.
Blizzard Post
Hi.. Okay I am getting very angry

yesterday I mde a thread talking about how billing wil lnot listen to me or my mom and wont allow my mom to move one of our wow accounts (me and my brother are minors and both WoW accounts are in our mothers name) to a different Bnet account

I called billing 3 times yesterday, each time they would not listen to me or my mother (and even when my mother told them to do whatever I said because she has no idea what is going on they wouldn't listen to me or her)

What do I do? they will not listen to me!!! They think we are trying to sell the account or something I dont know.. they didnt say that but thats the impression im getting, because every1 here says

"YES it is possible for your mom to transfer one of your WoW accounts to a different Bnet account (both are in her name, same with both WoW accounts as I said before) But then when I call billing they wont do it

Please Blizzard, I need a blue to help me with this situation, I have been trying to get this sorted out for a week now and have gotten nothing but horrible customer service!!!
#40 - Dec. 1, 2009, 6:04 p.m.
Blizzard Post
Please note, Jebys, that even when both Battle.net accounts are registered to the same individual, the ability to transfer a World of Warcraft account from one Battle.net account to another is not guaranteed. Please feel free to have the registered account holder contact us regarding this matter, and we will be happy to investigate the situation to see if what you are looking to accomplish is possible.

Billing and Account Services
    Live Representatives Available Mon-Fri, 8am to 8pm PDT
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283


Thank you for your understanding in this matter, and I wish you good luck.