Blizz just want's your money

#0 - Nov. 20, 2009, 9:41 p.m.

Accoutn got hacked, called billing, got my accoutn back, all character moved to different server, billing says my 80 lock was deleted, blizz accout team (joke) says my 80 lock was transfered to another accoutn.

in all cases, blizz won't undo the transfer's, name changes or anything, basicly, they've gotten my 15$ a month for 3+ years, plus the costs of the game, TBC, and Wrath. And all i get is toons on low population server, everything missing, toons renamed, toons moved to different accoutn.

WTG blizz.

NO MORE MONEY FROM ME!

I'll be off playing any game NOT related to blizzard and thier fail policies.

Blizz says My login information is MY responsibility, who's to say it wasn't brute-force hacked on thier end? I've never had my accoutn suspended for using the wrong pass multiple times.

hell, i never even recieved an e-mail stateing that my e-mail / password had been changed... odd... especially considdering the 16 support survey's you get for ever ticket you submit.

My account will probably be banned, but i really don't care, as all the time and effort i invested in a toon is now gone anyway.

I'm sure blizz will lock, and probably delete this post, just letting you people know what you're in for if you ever get your account stolen.

Malkorix

#35 - Nov. 21, 2009, 1:35 a.m.

Q u o t e:
Accoutn got hacked, called billing, got my accoutn back, all character moved to different server, billing says my 80 lock was deleted, blizz accout team (joke) says my 80 lock was transfered to another accoutn.

in all cases, blizz won't undo the transfer's, name changes or anything, basicly, they've gotten my 15$ a month for 3+ years, plus the costs of the game, TBC, and Wrath. And all i get is toons on low population server, everything missing, toons renamed, toons moved to different accoutn.

WTG blizz.

NO MORE MONEY FROM ME!

I'll be off playing any game NOT related to blizzard and thier fail policies.

Blizz says My login information is MY responsibility, who's to say it wasn't brute-force hacked on thier end? I've never had my accoutn suspended for using the wrong pass multiple times.

hell, i never even recieved an e-mail stateing that my e-mail / password had been changed... odd... especially considdering the 16 support survey's you get for ever ticket you submit.

My account will probably be banned, but i really don't care, as all the time and effort i invested in a toon is now gone anyway.

I'm sure blizz will lock, and probably delete this post, just letting you people know what you're in for if you ever get your account stolen.

'Stolen' may not be the right word.

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=21507

If you wish to continue your dialogue with our Account Administration staff you may do so via email at [email protected], as a Customer Service Forum representative is not a in position to further intervene. Rest assured that they had reason for arriving at their determination in this case, however.

Moreover, we proudly assist many players who have experienced an issue in the wake of an account compromise.