Account Hacked: I told you blizzard

#0 - Nov. 15, 2009, 8:35 p.m.
Blizzard Post
Holy crap. I was a vocal, vehement opponent of the forced battlenet conversion, as email is, by nature a less secure medium than the wow account. What do you know, 4 days after being forced to convert, my account gets hacked. ARE YOU %@#%ING SERIOUS.

Fix it.


Now.
#7 - Nov. 15, 2009, 8:48 p.m.
Blizzard Post
First and foremost, I sincerely apologize that your account has been compromised.

Seeing as your account was compromised shortly after creating a Battle.net account, it is likely that either your computer or registered e-mail address was already compromised. I strongly encourage you to review the following threads for more information:

Computer Security Recommendations:
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

Account Compromise Info Center:
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1

After you are certain that your computer is secure, please create a new registered e-mail address used solely for your World of Warcraft account, and make this your new Battle.net account name.
#47 - Nov. 15, 2009, 9:47 p.m.
Blizzard Post
Hey there, Bring.

Please feel free to create a separate Battle.net account to order the Authenticator if you'd like to order one immediately.
#49 - Nov. 15, 2009, 9:55 p.m.
Blizzard Post
Q u o t e:


but remove the keylogger FIRST! so that they don't get the credit card info stolen...


Excellent point. Thanks!
#51 - Nov. 15, 2009, 10:19 p.m.
Blizzard Post
No one deserves to have their account compromised, Bringdapain. I hope you and your brother are able to identify the source of the compromise, though. Please let us know if you have any questions.