WoW Conversion

#0 - Nov. 11, 2009, 6:09 p.m.
Blizzard Post
World of Warcraft is now a part of the new! In preparation for the rollout of’s upcoming communication and community features, as of today, all World of Warcraft accounts must be merged with a free account in order to log in to the game.

To upgrade to a account, please visit ( For more info, check out the site or read the FAQ:

Account conversion:

Official announcement and open discussion may be found here:
#1 - Nov. 11, 2009, 6:15 p.m.
Blizzard Post
Helpful Resources

For additional information, please review the following resources:

Should you possess any questions or concerns related to accounts which extend beyond these resources, please do not hesitate to create a topic herein. Comments, suggestions, and recommendations regarding this new feature, however, are best directed to our Suggestions Forum.
#2 - Nov. 11, 2009, 6:17 p.m.
Blizzard Post Verification Email Troubleshooting

If you have set up a account , but have not yet received the verification e-mail, please keep the following tips in mind:
  • Your verification e-mail will be sent from Please ensure that your registered e-mail is set up to receive correspondence from this outgoing address. You may also wish to check your Junk and Spam Mail folders, as many e-mails from "noreply" addresses are frequently redirected to these folders. Information on how to verify, set up, or remove e-mail filters can be found here:

  • Once the filters have been set up or removed, log back into Account Management. From there, click on the "Verify this account" link (located under the "My Profile" section) to send yourself another verification e-mail.

  • If you still are unable to receive this verification e-mail, you may wish to try using another e-mail address from a different e-mail provider entirely. Once the e-mail address has been updated on the account, send yourself another verification e-mail using the steps noted above.

If the above tips do not work successfully, please contact Billing & Account Services directly for further assistance.

    Billing and Account Services

      Live Representatives Available Mon-Fri, 8am to 8pm PST
      For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
      • Players in Australia should call 1-800-041-378
      • Players in Singapore should call 800-2549-9273
      • Players in Chile should call 1230-020-5554
      • Players in Mexico should call 001-888-578-7628
      • Players in Argentina should call 0800-333-0778
      • All other international players should call: (949) 955-0283

#3 - Nov. 11, 2009, 6:22 p.m.
Blizzard Post
Mr. Chilly Non-Combat Pet Troubleshooting

Mr. Chilly has arrived! Characters on World of Warcraft accounts which have merged with a account before the eligibility deadline will be sent this adorable non-combat pet on next login via in-game mail.

If you have merged your World of Warcraft account with and have not yet received your Mr. Chilly on qualifying characters, we recommend that you complete the following troubleshooting steps:

If you still have not received your Mr. Chilly, please open an in-game petition at your earliest convenience. Our Game Masters will gladly investigate this further and attempt to make the necessary changes that should send Mr. Chilly to your characters in-boxes.