Can't see/loot quest items

#0 - Nov. 13, 2009, 1:38 a.m.
Blizzard Post
As of today, I have not been able to see or loot any quest items. I have tried on two separate machine (both macs), dumped my cache folder, and even looked at settings. When trying to do the cooking daily, "Cheese for Glowergold," I was not able to "see" or pick up/loot any wine glasses in any of the inns, while people next to me could do so. I even saw the glasses disappear after they were done, yes they were never glittering nor actionable for me.

Also, in doing the fishing daily, Terrorfish, after fishing for almost 10 minutes, I didn't bring up a single terror fish (fishing skill 419, +Kalu'ak epic pole, +fishing hat, +hat buff). This usually yakes me about 6 minutes to complete , let alone have 0 fish after the 10 minute buff expires.

Because it happened on both machines, it makes me think it's a bug in the game rather than a setting on my end. Any suggestions, or is this something that is already recognized?
#2 - Nov. 13, 2009, 2:48 a.m.
Blizzard Post
Q u o t e:
You are probably in a raid group. Type this exactly in a chat line, caps and all:

/script LeaveParty()


This is entirely possible. In addition to the above script command, you may want to try simply right-clicking your character portrait and leaving any groups you happen to be in.

On the other hand, if you are not in a Raid group and the issue persists, then this may be related to a User Interface issue and it would be prudent to try a full user interface reset.

Here are the steps for that process:

Q u o t e:

1) *IMPORTANT* Exit the World of Warcraft to your desktop by logging out of the game and exiting. If World of Warcraft isn't closed, then these steps won't have the desired effect.

2) If you used an "installer" for a custom UI, see if it has an "uninstaller" and use it.

3) Inside the World of Warcraft Program Folder, delete the "WTF," "Cache," and "Interface" folders.

4) Restart your computer.

5) Please do not reinstall Addons prior to testing the issue you were experiencing.

6) Make sure that you are using WOW.EXE or LAUNCHER.EXE to start the game. Please do not run any UI installers beforehand, as we want to eliminate them as part of the issue.

7) Upon launching the game, you should see the Intro cinematic movie and be prompted to agree to the Terms of Use. Once you authenticate past the login screen, the “AddOns” button should no longer be visible at the lower left corner of the character selection screen. Both points mentioned previously must hold true if you should complete the aforementioned steps correctly.