#23 - Nov. 15, 2009, 4:15 p.m.
If you're being prompted to enter an Authenticator code when you attempt to log in, it is likely that someone has added the Authenticator to your account. Accordingly, I encourage you to review the following threads:
Computer Security Recommendations:
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1 Account Compromise Info Center:
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1 To have the Authenticator removed from your account, you will need to contact our Billing Department during normal business hours using one of the following numbers:
Billing and Account Services Live Representatives Available Mon-Fri, 8:00 AM to 8:00 PM PST
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
- Players in Australia should call 1-800-041-378
- Players in Singapore should call 800-2549-9273
- Players in Chile should call 1230-020-5554
- Players in Mexico should call 001-888-578-7628
- Players in Argentina should call 0800-333-0778
- All other international players should call: (949) 955-0283