Disconnected from server at end of blue bar

#0 - Nov. 4, 2009, 8:13 p.m.

Hello,

I've been having an issue for slightly over a month now. What happens is when I go to log onto this character, Pyrul, I get disconnected from the server at the end of the blue bar. This happens when I'm blue bar'd hearthing to Dalaran, or sometimes zoning from Dalaran to Stormwind/Ironforge etc. It has also happened when I've gone to ToGC. I'm not really sure why this is happening.

I have tried every other character on my account, and I do not have this issue with any of them, only Pyrul. I must log in TWICE everytime before I get in the first time, and pray that I don't get disconnected from the server as I go to stormwind or ironforge or even an instance.

I have tried this on multiple computers, and from multiple internet connections. I have tried on Windows Vista, Windows 7 RC, Windows 7 64-bit release AND Windows XP with the SAME results happening on Pyrul.

I have tried unloading ALL addons, I've deleted my addons folder, I have deleted my WTF folder. I have entirely REMOVED World of Warcraft, reinstalled it. I have REFORMATED my computer, reinstalled an OS, reinstalled WoW, and I STILL have this issue with NO addons or anything loaded onto the computer.

I do not understand why this is happening. I have the authenticator, and I'm not sure if it's a related issue or not. I remember being able to log on for a period of time with no issues after getting the authenticator, but I don't know if that's the issue or not.

The computers I'm using are more than satisfactory for the issue, but just incase I'll list the specs:
CPU 1: 2.83 Quad Core Intel Q9550 Processor, 4 GIG DDR3 RAM, GeForce GTX 260 - Windows 7 RC
Laptop 1: 2.2Ghz Dual-Core Intel core 2, 4 GIG DDR2 RAM, GeForce 8600m - Windows 7/Vista (Reformatted recently to windows 7, under a week ago)
CPU 2: 2.8 GHZ Dual-Core Intel processor, 1 GIG DDR2 RAM, Radeon graphics card - Windows XP

This issue appears on all three of these computers. The laptop has been used on THREE different internet connections with the same results.

Anything? :(

Aredek

#12 - Nov. 5, 2009, 6:01 p.m.

I've made just a few changes to your character in an attempt to resolve this issue, Pyrul. Over the next few days, I encourage you to keep an eye out for similar experiences. Please let me know the results.

Aredek

#16 - Nov. 5, 2009, 9:14 p.m.

Q u o t e:

Is there anything that we, the users, can do to prevent this from happening? (respec, replace a certain item, etc?) This has been happening to me on my main (Khevyn here) ever since 3.2, and even happened on the 3.3 PTR. I tend to only get disconnected the first time I try to log in to Khevyn, regardless of if I've been on other chars or not that session. Second time usually works. I've only had one disconnect while zoning.

Unfortunately, I am not sure. I wanted to try a quick troubleshooting on our end, but it appears my efforts were in vain as Pyrul is still experiencing this issue after a logging out for a few hours.

If at all possible, could one of you write up a detailed description of what you have experienced and post it in the Bug Report Forum so that our Quality Assurance team may research this further? I'm afraid that I lack the same resources as our Quality Assurance team, and have reached my troubleshooting limits for this particular case.