Paid For Race Change Instead Of Faction Chnge

#0 - Nov. 1, 2009, 7:41 p.m.
Blizzard Post
Good afternoon. I'm afraid I've made a terrible mistake and I'm reaching out to see if it can be corrected.

Today I decided to bring my DK back from Dunemaul to Kil'jaeden. Initially I was a Human DK but decided to see what the Horde side had to offer. I really didn't get much done over there and wanted to come back. I paid for the Server Transfer and now Heidfeld (my DK) is back on Kil'jaeden.

Here is where I made the mistake. In my excitement I accidentally made a Race Change instead of a Faction Change. Is there anyway that this can be reversed so I can use the money to make a Faction Change instead?? I assure you this was a mental mistake and any help on this matter woul be greatly appreciated!!
#1 - Nov. 1, 2009, 7:44 p.m.
Blizzard Post
I cannot offer any guarantees, but you may want to give our Billing Department a call regarding this issue, Ortonius. They can be reached during normal business hours using one of the following numbers:

Billing and Account Services
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    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
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