#1 - Oct. 1, 2018, 7:28 p.m.
Blizzard Post
From Josh Allen (AKA Lore) Twitter feed: Just FYI since I've been having to do it a lot lately: yes, I am very quick to mute or block people on Twitter. It's, in my experience, the only way to make using Twitter not be a constant slog through garbage spewed by anonymous ****bags. My mental health > your idiotic ranting.

Then he says:

(this is also part of why I don't use my personal Twitter as a platform for collecting game feedback, incidentally)

I'll meet him half-way - I don't actually disagree with some of that, but being a WoW CM and then tying this kind of tweet from your personal account and clearly specifying it's about the WoW Community...

... ho lordie.

Is this what Blizzard meant by "Improved Communication?"