The ban for Rextroy needs to be reversed.

#1 - Sept. 25, 2018, 5:09 p.m.
Blizzard Post
It's ridiculous.
He submitted detailed bug reports back in Beta. You did nothing about the issues he outlined.

So when he films a video of the same issues so you can fix it, you ban him.
Don't expect us to take beta testing and looking for ways to improve the game seriously anymore with that kind of %$*!.
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Community Manager
#272 - Sept. 25, 2018, 8:09 p.m.
Blizzard Post
As a reminder, posting about account actions is generally not allowed on the forums and it is not a means to appeal or resolve issues. This was resolved privately between this player and us after the video he posted this morning.

Just pulling back the curtain a little here but long story short, this was a mistake on our end. This player actually has a great history of reporting issues with us that they've found, and they wait for us to verify it's fixed before they put the videos up. This was a case of not everyone internally knowing this was happening and that the exploits he showcased were fixed, before the videos were posted.

The videos being posted are an example of great bug reporting in how detailed they are in showing how exactly to reproduce an issue. This is something Ion hit on in the last Q&A where he talked about the Quality Assurance team and how they have to reproduce issues that players report to us. Sometimes reports aren't detailed enough and it makes it a little harder to figure out some issues.

I just want to end this by plugging the correct channels to report bugs in.
To report a bug in-game:
    Click Help to open the Customer Support window.
    Click Submit Bug.
    Enter the details of the bug, making sure to follow the guidelines outlined on the submission form.
    Click Submit.

You can also report bugs over in the Bug Reporting Forum here:

If you'd like to report something like an exploit and not advertise it, a way you can report that it is here:

09/25/2018 11:42 AMPosted by Rosefina
Previously explained that e-mail is for questions about joining the MVP program not feedback and complaints.

Code not being enforced is entirely up to Blizzard as you can see here they're keeping threads open that violate forum rules as stated by you and the lounge

This is not the case at all on any point that you've made. The email address is for any and all concerns regarding the MVPs. Please stop trying to spread false information in threads.