#38 - Sept. 10, 2018, 8:38 p.m.
Hey all!
Thanks for everything provided so far, it's been helpful to guide us where we need to be looking.
As a further ask, if those of you having long load times into Hook Point arena could email us your Client.log file, that would be super helpful for the development team to pinpoint the exact problem.
This specific file is reset per client launch, so we would ask that you launch the game, queue into Hook Point, and send the file after you finish the arena. Players who are launching World of Warcraft off of a HDD should restart their computer before launching the game to clear their Windows cache which could ultimately affect the client log.
Once you've done this, you can find this file in the default World of Warcraft directory at "\World of Warcraft\Logs\". Drop the entire Client.log file into an email and send it to ornyx@blizzard.com.
Thanks again for your patience as we work through this.