Cant create character - Blue Tracker

#1 - April 24, 2018, 9:59 p.m.

Whenever i try to create a character it just says failure, swapping realms or trying diff class / races hasn't fixed it. Rebooting has not helped either.

Arvaanas

Quality Assurance

#65 - April 25, 2018, 5:40 p.m.

Hey everyone,
We're aware of the issue creating characters on Beta realms and are actively working on a solution right now.

Basically some accounts are behaving like trial accounts and restricting access to 110 characters.

Will update this thread when things are resolved.

Thank you for your patience!

Arvaanas

Quality Assurance

#79 - April 26, 2018, 1:38 a.m.

04/25/2018 03:38 PMPosted by Habuul
Any word yet?

Account work is done! Should be able to log in again. Please continue to post if you're still getting errors on character creation.

Thanks again for your patience everyone!

Arvaanas

Quality Assurance

#91 - April 26, 2018, 1:55 a.m.

Unfortunately it appears that PAX East beta signups are still affected. We're going to keep working it out over here. Will provide another update when ready.

Thanks!

Arvaanas

Quality Assurance

#112 - April 26, 2018, 4:31 p.m.

Good morning everyone,
Wanted to let you all know we're still in the midst of fixing up the issues with PAX East accounts. I'll keep posting updates here as they come in.

Thanks!

Arvaanas

Quality Assurance

#164 - April 27, 2018, 11:32 p.m.

Ok friends,
Sorry for the delay but this has been a bit of a tricky one to get resolved. PAX East beta pass holders, please reattempt to create characters. Let us know if it worked on this thread.

Thanks again for your patience while we worked to resolve this.

Arvaanas

Quality Assurance

#210 - June 16, 2018, 2:19 a.m.

Fix has been deployed. Please re-attempt.