#1 - Dec. 13, 2016, 8:44 p.m.
I am now prestige 7
#19 - Dec. 14, 2016, 7:37 p.m.
Thanks for bringing this to our attention. There was a bug with players who reached Honor Level 50, Prestige Level 4 where honor earned was still being accumulated past the cap. When the Prestige Level was increased yesterday, the accumulated honor was applied and the character progressed through those new Prestige Levels.
The rewards were legitimately earned through playtime, however, so we won’t be removing them. This bug should be fixed in 7.1.5, so that others in similar situations will earn those rewards immediately, and so that this will not affect future seasons.
#279 - Jan. 31, 2017, 9:35 p.m.
As mentioned, this issue was resolved with patch 7.1.5.
There was previously an issue with the Prestige system which allowed players who did not immediately prestige to gain a Prestige level through a bug behind-the-scenes. As we noted previously, however, these players did earn their way through to the next level by actively PvPing up to that level at the previous cap, and, as such, we do not intend to take any actions against them.
Players who prestiged immediately without participating in PvP were not able benefit from this issue, and, unfortunately, there is nothing we can do to address this.
Again, we apologize to those in this situation and will continue working to prevent this from occurring in the future.