Camera changes causing nausea (Not max zoom)

#1 - July 20, 2016, 10:08 p.m.
Blizzard Post
Decreased zoom is *not* what's making us nauseous. The other changes are.

Blizzard changed the way that the camera follows our characters making everything seem shakey/bouncy, the speed at which it zooms in or out when clipping on objects/terrain and how quickly the zoom reacts to adjustments from the mouse wheel.

While increased zoom helped some with nausea *before* these changes, it's not the main problem for those us of newly experiencing camera induced nausea in 7.0.

*Please* Blizzard, for the sake of those of us with these issues, revert at *least* the changes other than max zoom or make them optional in some way.
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Community Manager
#88 - July 25, 2016, 11:25 p.m.
Blizzard Post
First and foremost, please know that this is a topic of discussion and development across multiple teams here. We have teammates who are sensitive to motion sickness. We care very much about making sure playing our game doesn’t make you – or them – feel unwell.

Although the maximum camera distance changes are the most immediately noticeable, there were several less-apparent changes made to how the camera functions in the pre-expansion patch, and we’ve already identified some cases where those changes may be causing issues. Here’s a few examples:

  • We’ve found an issue with camera shake effects, which we’re currently working to hotfix (if you’ve run Bloodmaul Slag Mines since the patch, you’ve likely noticed this one).
  • There was a systemic change to our graphical renderer which changes the way FoV is calculated. Manually resizing the viewable game area (which is usually done via “viewport” addons) may be affecting the game camera differently than before. We have identified the cause of this issue and are actively addressing it.
  • We’re also tracking down some vehicle-related camera bugs.

We believe that underlying issues like these are the actual source of many of the motion sickness concerns. To that end, if you find yourself feeling ill in-game, examples of where you were and what you were doing at the time would be very useful for helping us track down exactly what’s causing the issue, especially if you can provide video footage so that we can see what the camera was doing at the time.

This issue is very important to us, and we’re working hard on investigating and correcting it as quickly as possible. Any examples you can send us are very much appreciated.

Thank you very much.