- June 23, 2016, 1:21 a.m.
To catch everyone up here, while fixing a bug in the most recent build, we cleared progress specifically for the Survival Hunter artifact and Shadow Priest artifact quests. This made the quests available again to players that had previously completed them.
For those of you that encountered these quests again, accepting them and then abandoning them triggered some clean-up behavior on the quests that deleted their associated artifacts.
While we'd never do this kind of quest clearing outside of testing environments, we've taken this opportunity to put in some additional safeguards to prevent things like this from happening in the future. Sadly, they've come too late for a few of you.
Normally in a beta environment we can't offer a much support even for really painful bugs, but we also realize the impact of this particular issue has the potential to strip away most of the progression on your beta character. One of our server team magicians is currently trying to restore some of the lost weapons with their progression intact. We can't make any promises that this restoration will work, but if it does, some of you may find your weapons mailed back to you today or tomorrow. In the meantime, if you had an artifact deleted, please refrain from re-obtaining a new version of it if you can, as you won't be able to have 2 of the same artifact in your inventory, so it may prevent the restoration from succeeding.
I am deeply sorry for those of you who ran into this. Thank you for reporting the issue for us here and helping us identify it quickly.