Crashing after last update on mouseover

#1 - June 19, 2016, 11:44 a.m.
Blizzard Post
Hi there.
After last update yesterday, I'm experiencing a strange problem on beta.
When I launch it, if my mouse isn't over the game screen, it loads normally up to the char selection screen and I can use keyboard to navigate between my chars. However, if my mouse is over the game screen or I move it over the game screen, it INSTANTLY freezes. Even if i manage to ALT+TAB and log with any char.
I already tried to change to another mouse, play on only one screen, scan and repair game, update video card and mouse software, reinstall from scratch it but no success. No errors on logs too.
OBS: Live game works normally.

Here's a video of the problem:

My DxDiag:

Help is appreciated.
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Support Forum Agent
#2 - July 7, 2016, 8:54 p.m.
Blizzard Post

There is a newer video driver available. Let's get that installed to see if that makes a difference.

Here's a link where that can be downloaded: Intel Driver
I'm available Monday through Friday from 11AM to 8PM Pacific Time

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Got some feedback?