Logical Polls

02/18/2016 10:56 PMPosted by Brucelee

I don't understand why the blues are continually putting up these random and completely arbitrary polls that mean nothing for the well being of the game. Blizzard, why don't you look at the reaction to your game and understand the discontent that people have with it. Start by bring up some polls that narrow down what people hated about trashran and what they liked about it, that way you can use that information to improve and create new content that will actually cater to what your player base wants.

It's pretty obvious that garrisons worked, maybe a bit too well. They are wonderful safe havens that allow people to make gold and relax without actually having to play the game, which is kind of counter intuitive. Create a poll narrowing down what people liked about their garrisons and what they didn't like.

Just some odd suggestions, I expect this thread to be censored and/or moved to the garbage can, but hopefully it resonates for a second

Polls aren't generally meant as a means for collecting feedback. They are designed as a way to engage the community in interesting/entertaining topics. (Hopefully - At least for those who choose to take part.)Feedback occurs on these forums and in the game (among other places) and is ongoing. We read/watch/collect as we go.

When we have used polls in the past for collecting information it's been done very deliberately and with much care due to the inherent pitfalls polls can present such as a smaller portion of the community taking part or undue weight being put on the results by those who did take time to vote.

We (in community) spend a lot of time thinking about the need to manage expectations because if we over promise we've failed to deliver. If we under promise, we're not telling people enough of the 'real' news. It's a like walking a slackline (tightrope is so yesterday). We have to maintain balance or at least try to maintain balance.

02/19/2016 09:24 AMPosted by Trallara

I would hope that the devs have better metric tools.

They can put in measurements to see what we're doing and use that to see what people are actually doing.

Not just complaining about

Yep. They do. We watch for what people are both saying and what they are actually doing in game.

02/19/2016 10:34 AMPosted by Celtar

02/19/2016 09:36 AMPosted by Nethaera

Yep. They do. We watch for what people are both saying and what they are actually doing in game.

I assume that Blizzard has some really smart people that can do amazing math with data. I guess they do more than purely look at what people do as Ashran probably would have been really highly rated based off of that metric. (For some of the expansion it was practically required, and the easiest way of getting a reward) It makes me wonder if what people spend the most time doing is related to enjoyment or reward. Eh, I know they probably have a whole team dedicated to looking at many different sets of data to try to find what is enjoyable, not just usage time.

We have some wicked smart people here that can drill down into the data. It's true. As with anything, the data tells a lot of the story, but not the whole story. Being able to understand "why" is also looked into which includes what people are saying. Thus why it's so important to put the two together. We have a much larger pool of information that comes from within the game and the vocal community while passionate enough to speak up, aren't the majority so we have to be careful about how we weight the types of feedback.

Polls as a tool can be used in many ways. For us, the larger value is more in engaging than getting wide ranging thoughts and opinions.

There will always those who are fine with "still working on it" and those who aren't and see it as giving something and then taking it away when it doesn't happen. It's not anyone's 'fault'. It's just human nature. It's why the study of human behavior is such a large wide-reaching field and there are so many books on just what makes people tick. But those will never encapsulate what all people want and neither can a poll.

*Yes, we know what you did last weekend. -.-