#0 - Oct. 27, 2009, 2:08 a.m.
Q u o t e:
Greetings,
This notice is being sent to inform you that we were unable to successfully process the recently requested Paid Character Transfer on the World of Warcraft account *****. As such, the character has been locked pending review by Customer Support. No charges have been processed for this Paid Character Transfer.
1. WHY THIS PAID CHARACTER TRANSFER WAS DECLINED:
This Paid Character Transfer was declined due to one of two reasons:
- You did not recently request a Paid Character Transfer, and the service was requested by another person. It is possible your account has been compromised, or accessed by an unauthorized party.
- You did recently request a Paid Character Transfer, and the method of payment used to purchase the service was declined by our systems.
2. CONTACTING CUSTOMER SUPPORT FOR ASSISTANCE:
If you believe your account was compromised, please submit an in-game petition or email [email protected]. Our support staff will assist you as soon as possible. If you are unable to access your account due to the password being changed, please visit our Login Support site here: http://www.worldofwarcraft.com/loginsupport/
If you requested the Paid Character Transfer yourself and your credit card was declined, please contact Billing and Account Services via telephone at (800)-59-BLIZZ (1-800-592-5499). Please note that Billing and Account Services may be unable to assist with the issue if it is compromise-related.
3. SECURING YOUR ACCOUNT:
We recommend you visit the following support pages for account and computer security guidelines.
- World of Warcraft Account Security: http://us.blizzard.com/support/article/20572
- General Security Information: http://us.blizzard.com/support/article/21131
- Unauthorized Account Access Policy: http://us.blizzard.com/support/article/20460
If you are looking for an added layer of security, we currently offer the Blizzard Authenticator, an optional device that can help prevent unauthorized account access. For more information about the Authenticator, visit http://us.blizzard.com/support/article/24660.
We apologize for the inconvenience this may cause and thank you for your patience in this matter.
Regards,
Blizzard Entertainment
www.WorldofWarcraft.com
So after yesterday where it was confirmed that you could not trade gold for a transfer (http://forums.worldofwarcraft.com/thread.html?topicId=20677860203&postId=206758699034&sid=1#0), i went on a search outside of WoW to find someone i could send a PayPal payment to do it for me (since you guys do not take PayPal for some odd reason).
This morning i get this email and i can no longer log into my character it says "You can not log in until the character update process you recently initiated is complete". Have i been scammed?
What do i do now, blizzard are the ones who told me on this forum yesterday that i wasn't aloud to trade gold for another wow service because its still real world trading, so i paid real world money for a transfer because i don't own a credit card.
I believe i have done the right thing here and been totally FBOMB'd on. What do i do my toon is now un-playable.
