#0 - Nov. 4, 2009, 11:08 p.m.
I'm using the Mobile Authenticator on a Samsung SGH-D807 phone with Rogers Canada service. However, anywhere where I'm asked to input the authenticator code it fails. I knew to try to resync my authenticator when this happened, but every time I try it reports "sync unsuccessful."
I don't know what to do. I'd like to have access to my account, but I don't know what further steps to take.
