How long does item recovery take?

#0 - Oct. 25, 2009, 4:21 p.m.

I was hacked Wednesday morning, banned later that morning before I woke up, recovered account later in the afternoon via phone, and got my ticket answered for getting gear, gold, honor, etc back around 1 AM Thursday.

According to the GM I talked to in-game, the one over the phone already put my account in an extremely short queue to the investigators team to recover my stuff. They also said that I should be getting stuff little at a time or even all at once.

It's Sunday morning and I still don't have anything back. Wondering if it takes a little longer for me too since I need gear and honor on this guy (Armory me, epix gear), Gear, bags, and honor on my Mage, the gear on my Paladin and Rogue, then oddly enough, just my healing set on my shaman.

So...How long does item recovery usually take the GMs to recover?

Aredek

#2 - Oct. 25, 2009, 9:53 p.m.

It looks as if this issue will be addressed within the next 24 hours or so, Surfang.

Thank you for your patience in the meantime!