#38 - Oct. 19, 2009, 8 p.m.
Q u o t e:
I know I'm probably just going to get ignored... but figured I'd give it a shot.
Is there any chance you could at least tell us why it's taking so long to get the Race Change up? We all got our hopes up when we saw the option at Account Management with the Coming Soon disclaimer. :(
We're still working on it. We want to make sure the conversions are as smooth as possible and the infrastructure will support such changes, as is the case with the faction change service. Contrary to the original poster's claims, the conversion tables for changing races within one's own faction are completely different from the faction change service. This requires separate development time. We're also busy ensuring our Battle.net account service is fully fleshed out to support the entirety of the World of Warcraft population as well as these paid services.
The only thing better than offering a service people want is making sure that service works when people want it. ;)