Cannot move after faction change

#0 - Oct. 18, 2009, 3:54 a.m.
Blizzard Post
I faction changed an ally toon too horde on an inactive account I have and wanted too then transfer that toon to my current other active account. They are all linked with battlenet.

My inactive toon that I first faction changed that I am trying to move to my active account says its Ineligible to Move.

Why can I not move it ?

Its a lvl 70 Rogue

#14 - Oct. 18, 2009, 2:28 p.m.
Blizzard Post
Hey there, Missruthles.

I encourage you to contact our Billing Department regarding this issue. They may be able to help you with the Faction Change and transfer process. :)

They can be reached during normal business hours using one of the following numbers:

Billing and Account Services
    Live Representatives Available Mon-Fri, 8am to 8pm PST
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283

Best wishes!