WoW Battle.net Conversion Coming

A few months ago, we unveiled the Battle.net account, our new way for players to log in to World of Warcraft and future Blizzard games, sign up for upcoming beta tests, shop the online Blizzard Store, and more with just one username and password. This was just the first step in the rollout of the brand-new Battle.net; in the future, players will be able to use Battle.net to participate in cross-realm chat in World of Warcraft, create real-life friends lists, communicate across different games, and a whole lot more.

In preparation for the launch of these new features, on November 11, 2009, all current World of Warcraft players will be required to merge their World of Warcraft accounts with a Battle.net account in order to log in to the game. As our way to say “thanks” for taking a moment to go through the process, existing World of Warcraft accounts that upgrade to Battle.net (including those that have already switched over) will receive a brand-new penguin in-game pet -- check for him in your in-game mailbox later this week. Starting on November 11, all World of Warcraft players will need to log in to the game using a Battle.net username and password, and anyone who wishes to create a new World of Warcraft account will need to start with a Battle.net account.

Creating a Battle.net account is simple and free. To merge your existing account with a Battle.net account, visit http://us.battle.net . For more info, check out the Battle.net site or read the FAQ: http://us.battle.net/faq/index.html


Please feel free to discuss this announcement further in the original post: http://forums.worldofwarcraft.com/thread.html?topicId=20433765714&sid=1

For additional information, please review the following Battle.net resources:

Battle.net Account Creation
http://us.battle.net/account/creation/landing.xml

Battle.net Account FAQ
http://us.battle.net/faq/index.html

Associating a World of Warcraft Account
http://us.blizzard.com/support/article.xml?articleId=25884

Battle.net Terms of Use
http://www.blizzard.com/us/legal/tou.html

Battle.net Accounts and Paid Character Transfers
http://us.blizzard.com/support/article.xml?articleId=26163

Battle.net Account Support Page
http://us.blizzard.com/support/index.xml?gameId=12

Battle.net Account Connection Troubleshooting
http://forums.worldofwarcraft.com/thread.html?topicId=16137364195&sid=1

Should you possess any questions or concerns related to Battle.net accounts which extend beyond these resources, please do not hesitate to create a topic herein. Comments, suggestions, and recommendations regarding this new feature, however, are best directed to our Suggestions Forum.

Thank you, and happy gaming!

We are currently aware of a few issues which may affect Battle.net account creation.

If you have set up a Battle.net account , but have not yet received the verification e-mail, please keep the following tips in mind:

• Your verification e-mail will be sent from noreply@battle.net. Please ensure that your registered e-mail is set up to receive correspondence from this outgoing address. You may also wish to check your Junk and Spam Mail folders, as many e-mails from "noreply" addresses are frequently redirected to these folders. Information on how to verify, set up, or remove e-mail filters can be found here: http://us.blizzard.com/support/article.xml?articleId=20608
  
  
• Once the filters have been set up or removed, log back into Battle.net Account Management. From there, click on the "Verify this account" link (located under the "My Profile" section) to send yourself another verification e-mail.
  
  
• If you still are unable to receive this verification e-mail, you may wish to try using another e-mail address from a different e-mail provider entirely. Once the e-mail address has been updated on the Battle.net account, send yourself another verification e-mail using the steps noted above.

If the above tips do not work successfully, please contact Billing & Account Services directly for further assistance.

Billing & Account Services


Live Representatives Available Mon-Fri, 8am to 8pm PDT
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
* Players in Australia should call 1-800-041-378
* Players in Singapore should call 800-2549-9273
* Players in Chile should call 1230-020-5554
* Players in Mexico should call 001-888-578-7628
* Players in Argentina should call 0800-333-0778
* All other international players should call: (949) 955-0283

If you’ve received the verification e-mail, but the included link returns an error, please know that our technicians are looking into the matter. It currently appears that these errors may be due to increased traffic and you should be able to successfully click the link to verify the account creation if you try again during off-peak hours. If any new or additional information is found, though, we will provide it as an update to this thread.

Thank you!

Mr. Chilly has arrived! Characters on World of Warcraft accounts which have merged with a Battle.net account will be sent this adorable non-combat pet on next login via in-game mail.

If you have not yet received your Mr. Chilly on qualifying characters, we recommend that you complete the following troubleshooting steps:

1) Completely exit the game client.
2) Reset your Battle.net account password. You may do so here (https://us.battle.net/account/management/index.xml?) or here (https://us.battle.net/account/support/password-reset.xml).
3) After you've reset your password, remain logged out of the game client for about 5 minutes.
4) Log back into your characters and visit a local mailbox.

If you still have not received your Mr. Chilly, please open an in-game petition at your earliest convenience. Our Game Masters will gladly investigate this further and attempt to make the necessary changes that should send Mr. Chilly to your characters in-boxes.