#0 - Oct. 12, 2009, 3:52 p.m.
What should I do? Call customer support?
ALSO
If I can't find my authenticator I would like to get a mobile one. What kind of phone do you need to have to use one?
Lost Blizzard Authenticator
What should I do? Call customer support?
ALSO
If I can't find my authenticator I would like to get a mobile one. What kind of phone do you need to have to use one?
#11 - Oct. 12, 2009, 4:27 p.m.
Q u o t e:
Mobile authenticator requires you have at&t? [removed]. I mean seriously?
GJ Blizz. Half of the WoW populations can't even use your precious authenticator :p Not only that you choose to support the crappiest of all crappy carriers.......
I sincerely apologize that we have not yet made the Mobile Authenticator available for your particular cell phone/carrier; however, we do offer the Mobile Authenticator for a variety of AT&T, CelluarOne, and Sprint handsets. Rest assured that we're constantly looking to make the Mobile Authenticator more available moving forward. If you'd like to suggest a specific carrier or cell phone, please feel free to post your thoughts on the Suggestions Forum.
Best wishes.
#14 - Oct. 12, 2009, 4:31 p.m.
Q u o t e:
Ya ty......
Looks like I am going WoWless for two weeks. If I call in and suspend my account does the time I have prepaid for still get used?
I'm uncertain if our Billing Department will be able to put a freeze on your account as a result of this issue, but they would be the ones to contact in regards to this issue. Give them a call using one of the following numbers:
Billing and Account Services
- Live Representatives Available Mon-Fri, 8am to 8pm PST
- Players in Australia should call 1-800-041-378
- Players in Singapore should call 800-2549-9273
- Players in Chile should call 1230-020-5554
- Players in Mexico should call 001-888-578-7628
- Players in Argentina should call 0800-333-0778
- All other international players should call: (949) 955-0283
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD