Password Recovery?

#0 - Oct. 8, 2009, 6:48 p.m.
Blizzard Post
I received an email for a password change this morning. The email looks legit, and the headers all check out.

Q u o t e:
Delivered-To: <me>
Received: by 10.100.254.5 with SMTP id b5cs535539ani;
Thu, 8 Oct 2009 06:17:41 -0700 (PDT)
Received: by 10.115.133.16 with SMTP id k16mr2038778wan.151.1255007860322;
Thu, 08 Oct 2009 06:17:40 -0700 (PDT)
Return-Path: <[email protected]>
Received: from uw1-admin-smtp12.wowadmin.net (smtp12.us.worldofwarcraft.com [12.129.242.48])
by mx.google.com with ESMTP id 10si18847221yxe.106.2009.10.08.06.17.40;
Thu, 08 Oct 2009 06:17:40 -0700 (PDT)
Received-SPF: neutral (google.com: 12.129.242.48 is neither permitted nor denied by domain of [email protected]) client-ip=12.129.242.48;
Authentication-Results: mx.google.com; spf=neutral (google.com: 12.129.242.48 is neither permitted nor denied by domain of [email protected]) [email protected]
Received: from uw1-web-25-blade03.wowadmin.net (uw1-web-25-blade03.wowadmin.net [10.48.57.43])
by uw1-admin-smtp12.wowadmin.net (8.13.8/8.12.10) with ESMTP id n98DHdcZ019126
for <me>; Thu, 8 Oct 2009 13:17:39 GMT
Message-ID: <1171906024.1255007859866.JavaMail.tomcat@uw1-web-25-blade03.wowadmin.net>
Date: Thu, 8 Oct 2009 13:17:39 +0000 (UTC)
From: [email protected]
To: <me>
Subject: World of Warcraft Account Password Recovery
Mime-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 7bit

A request for a new password for this World of Warcraft Account has been received. Please follow this link to choose your new password:

<password change link>

Be sure to use a brand new password and not one you have previously used.

Please note that this link is valid for a single use and will expire after 72 hours if not used. If this link does not work, please resubmit your request for a new password.

For the continued security of the account, we recommend that you take the following steps prior to logging in to your account:

- Scan the computer system you are using to remove all viruses, Trojan files, and key loggers.

- Log in to your Account Management page at https://www.worldofwarcraft.com/account

- Verify that your contact information is accurate and update it if necessary.

- If you would like to add additional security to your account, you can visit this link (http://us.blizzard.com/support/article/24660) to find out more information about the Blizzard Authenticator.

- Maintain safe Internet practices and safeguard all World of Warcraft account information for the most secure gaming experience.

Thank you for contacting Blizzard Entertainment!


But I have an authenticator on my account. Do I change my password or just leave it be?
#1 - Oct. 8, 2009, 7:29 p.m.
Blizzard Post
It appears someone may be attempting to access one of the accounts registered in your name, Karrek (but not the account on which you are posting). If you did not request this reset personally, please refrain from completing the steps provided.

It may also be worthwhile to review the security suggestions provided here:

Please let me know if you've any further questions. :)