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Battle.net account

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Milkmesoftly
#0 - Oct. 15, 2009, 10:29 p.m.
Blizzard Post
Okay, so a few days ago I merged my WoW account to a battle.net account. I got to the point where it told me to use my email addres to login and not my WoW account name. So I tried to login with the email address, but it wouldn't let me connect. I tried using my WoW account name and it worked fine..So today i'm trying to get it straightened out. I tried to change my password for battle.net since I forget what I used, but I haven't recieved an email to change my password. ( I used the password retrieval feature, but I still haven't recieved the email.)
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Malkorix
#11 - Oct. 16, 2009, 12:25 a.m.
Blizzard Post
Q u o t e:

Yes, I merged my WoW account info. At least, I think I did. And when I go to "Us.Battle.Net" The only thing I can click on is the box that says "Create or manage a battle.net account"


When you log into your Battle.net account at (http://us.battle.net/) (after retrieving your new password), there should be a World of Warcraft account listed in the Manage My Games section. If there isn't, then you still have yet to merge your account using the 'Merge a World of Warcraft Account' option.

Now, if you haven't received a replacement Battle.net password yet after requesting one, then that may represent an issue with email filtering on your registered email address. If you are unable to locate that email after ensuring that messages from Blizzard Entertainment are not being filtered or sent to a junk mail folder, then you may want to try contacting our Billing & Account Services staff for direct assistance:

    Billing & Account Services

    Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
    Live Representatives Available Mon-Fri, 8am to 8pm PST
    E-mail Support - [email protected]

    If you are located in Australia you should use 1-800-041-378 if you cannot get through with the number above.
    If you are located in Singapore should use 800-2549-9273 if you cannot get through with the number above.
    Latin American and International callers without access to our 800 numbers may use: (949) 955-0283


Q u o t e:
Oh nevermind, I finally got it to work :)

Ty for the help.


That is awesome news! I'm delighted to hear it, and I hope you enjoy your Chilly new pal!