#0 - Oct. 8, 2009, 5:48 a.m.
Sent: Wed 9/30/09 11:08 PM
***Notice of Account Closure***
Account Name: ************
Reason for Closure: Terms of Use Violation -- Exploitative Activity: Abuse of the Economy
This account was closed because one or more characters were identified exchanging, or contributing to the exchange of, in-game property (items or gold) for "real-world" currency. This exchange process negatively impacts the World of Warcraft game environment by detracting from the value of the in-game economy.
Even if this behavior is the result of a third party accessing the account instead of the registered user (for example, a friend, family member, or leveling service) then the account can still be held responsible for the penalty because of the impact it had on the game environment.
It stayed closed for about a week, I had sent my appeal to AA and I got this response today!
Sent: Wed 10/07/09 8:50 PM
Greetings,
We have restored access to the World of Warcraft account **********. You should now be able to log in with your current Battle.net password. We apologize for any inconvenience you may have experienced; the closure was the result of the account compromise you reported to us earlier.
After logging in, if you notice any items, gold, or anything else missing from a character on this account, please submit an in-game petition. A Game Master will contact you as soon as possible to help resolve the issue. Please note that the Account Administration department is unable to assist players in the restoration of missing items.
It is now 12:45 AM and I am still unable to access my account, I have missed a week of raiding. What other process should I get into? Is there a way for me to contact AA or have someone contact AA about this? Am I really going to have to wait another week for this mistake to be settled?
Character Name || Realm: Vicey || Llane