Include authenticator in EVERY Cataclysm box!

Q u o t e:
Blizz needs to include an Authenticator in every single box of the next expansion. Increase the price on the expansion by a 3 dollars and just stick one in every box. Seriously, this will cut down on the hacking and the thousands of calls per week you get for people being idiots about their account information. This should not even have to be sugjested by a subscriber, this should be obvious to EVERYONE working on WoW at Blizzard.

While I like the goal, just forcing an authenticator on everybody won't help them understand it which is what they first need. There are still a lot of people who don't know what an authenticator is or what it does for them. I've seen it several times where a guild gets hacked one at a time and after getting hacked the person gets an authenticator but nobody else does until they are hacked.

If you have an authenticator I think letting your friends and fellow players know what it is and what it helps with would be the first big step in security.

We hope to have more messaging out on this shortly to go over all of this in more details and then you can just send them a link to go over it all.

Q u o t e:


How about fixing your security issues causing people to be hacked?

This is part of the awareness I mentioned earlier. The security issues are often things players aren't aware of and just think it isn't their problem. Our customer service team has a big thread put together about this and how to help secure your account here: http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1