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CD Keys

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Ularg
#0 - Sept. 13, 2009, 8:27 p.m.
Blizzard Post
So I've been gone from this game for awhile and I decided to start completely fresh, knowing that a few people knew my account name I decided to just start on a new account, have a friend RAF me. I use my original WoW, BC and Wotlk box to install the game on my computer and upgrade, and was using it to play.

Not too long ago I now just got my account paid for to a full one. Now I wanted to upgrade it so I can be sure to be able to level past 60 and also enter bloodelf areas for leveling.

I go to upgrade account, use my CD key from the box it told me use. And says the key is used. Is this because I registered with another account with this key? Do I really REALLY?! have to pay money to buy the game over again. Please tell me that isn't true, I am not looking forward to paying more money.
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Aredek
#1 - Sept. 13, 2009, 8:30 p.m.
Blizzard Post
To create a new account you are required to purchase a second copy of the game, Ularg. You will need to acquire an unused Authentication Key or you will need to purchase the Direct Online Upgrade.

My apologies for any confusion.
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Aredek
#4 - Sept. 13, 2009, 8:35 p.m.
Blizzard Post
If you create a Battle.net account and merge your World of Warcraft account onto it, you'll be able to choose a new account name and password. For more information, please review the following support article:

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26503

Let me know if you have any questions.
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Aredek
#6 - Sept. 13, 2009, 8:41 p.m.
Blizzard Post
You could give our Billing Department a call during normal business hours regarding this issue, Ularg. I can't offer any guarantees, but they'll do what they can to help you out. :)

Billing and Account Services
    Live Representatives Available Mon-Fri, 8am to 8pm PST
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283

Best wishes.