Scheduled Realm Maintenance 09/22

Update: 2:50pm PDT

All realms are online at this time.

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Update: 2:38pm PDT

We've brought Gilneas back online—though, like Balnazzar, we are monitoring its progress and overall stability very closely. Any reports regarding your game play or latency are greatly welcomed. :)

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Update: 2:25pm PDT

Balnazzar should be online at this time. We're monitoring its stability closely, though, so any feedback you can provide about your game play or ability to access this realm is greatly appreciated.

Our technicians continue their work on Gilneas.

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Update: 1:30pm PDT

Maintenance continues for Balnazzar and Gilneas at this time.

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Update: 12:50pm PDT

Oceanic realms should be online and playable at this time. Thank you for your feedback and reports.

We're still working to bring Balnazzar and Gilneas online. I hope to have more updates for you on this progress shortly.

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Update: 11:15am PDT

The realms listed below are undergoing additional maintenance and we currently expect them to be playable by 12:30pm PDT.

All other realms not listed below are actively in the process of being made playable.

Arathor
Azjol-Nerub
Bloodscalp
Bonechewer
Boulderfist
Bronzebeard
Crushridge
Daggerspine
Darkspear
Draenor
Dragonblight
Dragonmaw
Dunemaul
Eldre'Thalas
Feathermoon
Firetree
Frostmane
Gurubashi
Nathrezim
Perenolde
Scarlet Crusade
Shadow Council
Shadowsong
Silvermoon
Skywall
Smolderthorn
Spirestone
Stonemaul
Stormscale
Suramar
Terenas
Uldum
Windrunner

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Good (early) morning, all, and happy Tuesday!

From our Breaking News page (http://launcher.worldofwarcraft.com/alert):

Q u o t e:
We will be performing maintenance for all realms on Tuesday, September 22nd. The downtime will begin at 3:00AM PDT and end at approximately 11:00AM PDT.

(Please also note many web services such as Character Transfers, Faction Changes, the Account Management page, and our forum system may unavailable during this time, as well.)


As a reminder, all time frames listed are estimated and noted in PDT (Pacific Daylight Time). If you do not live on the west coast of North America, please be sure to make the appropriate adjustments based on your local time zone. While there are many time zone translation tables available online, here's a quick list for reference:

HST = PDT - 3 hours
MDT = PDT + 1 hour
CDT = PDT + 2 hours
EDT = PDT + 3 hours
ADT = PDT + 4 hours
Newfoundland = PDT + 4.5 hours
GMT = PDT + 7 hours
CEST = PDT + 9 hours
AEST = PDT + 17 hours

And, as always, this is an excellent time to make sure you scan your system for possible malware and completely any updates to your OS, antivirus and anti-spyware programs, and other applications. :)

Tuesday Recommended Reading List:

Computer Security Recommendations
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

Fake Emails from "Blizzard"
http://forums.worldofwarcraft.com/thread.html?topicId=965511383&sid=1

How to Disable Unauthorized Set-up of Mail Forwarding
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=28585

3.2.2 Patch Notes
http://www.worldofwarcraft.com/patchnotes/#3.2.2

Have Brewfest Questions? Look here!
http://forums.worldofwarcraft.com/thread.html?topicId=19820420397&sid=1

Q u o t e:
Agreed.

No offense Syndri, but Orlyia has to do this! It's just.. how it should be <3

None taken! Orylia is on vacation, however, so I'm simply returning to the role just once this week. :)

Should you experience any difficulties patching this morning, please take a moment to review the following sticky thread within our Technical Support Forum:

3.2.x Patch common issues
http://forums.worldofwarcraft.com/thread.html?topicId=18971780462&sid=1

If your issue is not resolved by these steps, do not hesitate to review other active topics or create a new topic therein. Our Technical Support representatives will be happy to assist you in any way that they are able. :)

Don't forget, though! We've also other methods of contact. If you would prefer not to create a forum post, please feel free to send us an email or phone in.


Technical Support

• Email: wowtech@blizzard.com
  
• Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11
  
  Live Representatives Available Mon-Fri, 8am to 8pm PDT
  For phone assistance please call: 1 (949) 955-1382

Official 3.2.2 patch notes are up!

http://www.worldofwarcraft.com/patchnotes/#3.2.2

Q u o t e:
Do they perform maintenance on ALL servers EVERY Tuesday, or this is one of those occasions?

Depending on what needs to be accomplished each week, downtime for realms may vary. Sometimes we conduct a full 8-hour maintenance for all realms; sometimes certain realms received extended maintenance; sometimes we only have rolling restarts; and sometimes realms weekly maintenance is not always necessary.

We do try to keep realms offline for as short a period as possible, though. We really don't like keeping our players out of the game!

Q u o t e:
don't know if it's an issue with the patch process or an issue with the patch itself.
but after patch was completed attempted to login to test and complete the patch process. after several attempts and a full system restart I'm still getting an unable to connect error please contact support if error continues. please look into this ASAP.

In addition to realm maintenance, our Battle.net systems also undergo weekly fine-tuning. This process is ongoing currently and so log in for Battle.net accounts is temporarily unavailable. It should be back up (ideally) just after realms go live. Keep an eye out for updates here, though. :)

Hyperbole doesn't become you, Epic. ;)

As always, though, we will bring our realms live once the maintenance process fully concludes. If any updates to our schedule need to be made, we will certainly provide them within our Breaking News page (and I'll ensure that those updates are reflected herein, as well).

Don't forget to run to center, too. And, remember, there is no aggro reset.

I come bearing an update. :)


The realms listed below are undergoing additional maintenance and we currently expect them to be playable by 12:30pm PDT.

All other realms not listed below are actively in the process of being made playable.

Arathor
Azjol-Nerub
Bloodscalp
Bonechewer
Boulderfist
Bronzebeard
Crushridge
Daggerspine
Darkspear
Draenor
Dragonblight
Dragonmaw
Dunemaul
Eldre'Thalas
Feathermoon
Firetree
Frostmane
Gurubashi
Nathrezim
Perenolde
Scarlet Crusade
Shadow Council
Shadowsong
Silvermoon
Skywall
Smolderthorn
Spirestone
Stonemaul
Stormscale
Suramar
Terenas
Uldum
Windrunner

Q u o t e:
Thinking the same thing.

They're all offline but no mention of extended maint.

We're still working to bring those realms not listed above online, Rowene. I'll check up on the status of these realms for you, though. :)

Apologies for the delay, all. Our forum connection here took an incredibly convenient 15-minute break. *shakes fist*

Oceanic realms should be coming online shortly. I'll be monitoring their availability closely and keeping you as up to date on their status as possible.

Oceanic realms are presently up internally. We're checking out their NPCs, instances, auction houses, and whether or not the patch applied to these realms correctly, etc. We hope to make them publicly available as quickly as possible. I do not possess an ETA at this time, unfortunately (for this, I do sincerely apologize).

It looks like Gilneas and Balnazzar are in the same boat, but I'm checking on these realms' status right now.

Oceanic realms should be online and playable at this time. Thank you for your feedback and reports.

We're still working to bring Balnazzar and Gilneas online. I hope to have more updates for you on this progress shortly.

Minor update, all: Realms on battlegroup Vengeance may experiencing rolling restarts quite soon in order to resolve an ongoing instance issue.

Maintenance continues for Balnazzar and Gilneas at this time. Unfortunately, I've no further status updates for these two realms, but will most assuredly relay them on to you should I receive them.

Hey Gilneans, we just restarted your realm, so (hopefully) it should be coming up in a few minutes. If it doesn't, though, let me know and I'll immediately inform our technicians.

Balnazzar is still receiving maintenance at this time. We hope to bring it live following Gilneas (perhaps even sooner).

Q u o t e:
Hey Gilneans, we just restarted your realm, so (hopefully) it should be coming up in a few minutes. If it doesn't, though, let me know and I'll immediately inform our technicians.

Alright, belay this order. We're still working to resolve a few persistent issues.

Balnazzar should be online at this time. We're monitoring its stability closely, though, so any feedback you can provide about your game play or ability to access this realm is greatly appreciated.

Our technicians continue their work on Gilneas.

We've brought Gilneas back online—though, like Balnazzar, we are monitoring its progress and overall stability very closely. Any reports regarding your game play or latency are greatly welcomed. :)