GM Please remove my Authenticator

Q u o t e:
Per another post from a billing rep, there is a form that can be sent to the e-mail address that they can send back to have the authenticator removed.

While a phone call is preferred, one of the following forms may be submitted (depending on your account type), as well:

WoW account: http://us.blizzard.com/support/article.xml?locale=en_US&articleId=21469
Battle.net account: http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26361


Badjoojoo, the email you received in response is indeed legitimate, as well as the address from which it was sent. We understand there appears to be a regional discrepancy and I do apologize for any confusion it may have caused. Your issue will be addressed as quickly as possible. :)

I hope that many of you that have encountered this issue have been able to regain access to your account at this point; however, if are still experiencing difficulty with your authenticator application, then it may be best to contact the Billing and Account Services department by phone for further assistance.

We understand that this situation can be quite frustrating, and we are working diligently to help resolve issue as quickly as possible for everyone affected. That said, due its nature, this matter can only be addressed on an individual basis.

Billing and Account Services

Live Representatives Available Mon-Fri, 8am to 8pm PDT
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD

• Players in Australia should call 1-800-041-378
  
• Players in Singapore should call 800-2549-9273
  
• Players in Chile should call 1230-020-5554
  
• Players in Mexico should call 001-888-578-7628
  
• Players in Argentina should call 0800-333-0778
  
• All other international players should call: (949) 955-0283

Thank you all for your patience and understanding during this issue, and we look forward to your call!