#1 - Sept. 3, 2009, 6:06 p.m.
Q: What is the Faction Change service?
A: Our Faction Change service is designed to allow existing characters the opportunity to change their designated faction (from Horde to Alliance or Alliance to Horde).
Q: How do I begin the Faction Change process?
A: To begin the faction change process, please visit your Account Management page, select the “Faction Change” option, and carefully follow the instructions provided.
Q: How much does this service cost?
A: Each Faction Change costs $30.00 USD (not including applicable taxes). This covers a single Faction Change for a single character.
Q: Is this service taxed? If so, how can I tell if my purchase will be taxed?
A: Players in select states in the U.S. may be subject to taxation when using our Faction Change service. This list includes, but is not limited to:
Q: Can I change multiple characters’ factions at once?
A: No. The Faction Change service only allows one change per transaction. If you would like to change multiple characters’ factions, you will need to pay for each one separately.
Q: At what level can I change my character’s faction?
A: Characters level 10 and above are eligible for a Faction Change.Death Knights will be unable to change their faction until level 60.
Q: Will PvP realm restrictions prevent me from changing a character’s faction?
A: No. PvP realms no longer possess any faction-based restrictions. You may now play Horde and Alliance characters on any realm you wish.
Q: Will this service allow me to customize my character and select a different name once its faction has been changed?
A: Yes. Each Faction Change purchase will also provide the target character with an included re-customization and optional name change.
Q: When I change factions, can I select any race for my character?
A: You may select any race of your new faction provided that it is available for your character’s class.
Q: Does that mean I can use this service to change my character back to its original faction?
A: Absolutely; however, this will require purchasing another Faction Change.
When I change my character back to its original faction, can I select any new race?
A: Yes. As noted previously, though, you will only be able to select a race that is available to your character’s class.
Q: Will I be able to select Cataclysm races and class combinations for my character once they’re available in game?
A: Conversions to Cataclysm races will be restricted for a period of time when the expansion is released, but further details are not available at this time. As development continues, though, we hope to provide more information.
Q: How often can I change a character’s faction?
A: You may change your character’s faction every 60 days.
Q: What happens after I initiate a faction change?
A: Once your payment has processed
and after you have remained logged out of the game for at least 30 minutes, you will see a new button to the left of your character’s name upon next login. Clicking on this button will allow you to select your character’s new faction and race, as well as customize your character’s look and name. These steps will greatly resemble the character creation process.
To complete your Faction Change, press the button labeled “Click to change your character's faction” and confirm your selections. If you do not wish to change your character’s faction immediately, you may do so at a later time.
Q: What will happen to my character’s old name?
A:If you opt to change your character’s name, the name will be locked from use on your realm for 90 days. You are not required to change your character’s name, though; this is simply an option we provide included with the Faction Change.
Q: What will happen to my character’s equipment when I change its faction?
A: Equipment which is not considered faction-specific will remain unchanged by this process. Faction-specific equipment, however, will be automatically exchanged for a cross-faction equivalent. Faction-specific equipment and their cross-faction equivalents will be noted within their respective Armory pages.
Please note that neither enchants nor socketed gems will be affected by an exchange.
Q: Will the rest of my inventory (materials, alternate currency, etc) be affected in any way?
A: As with equipment, items which are not considered faction-specific will remain unchanged by this process. Faction-specific items will be exchanged for a cross-faction equivalent. You can view a full list of faction-specific items here (
http://www.worldofwarcraft.com/info/faction-change/index.xml).
Q: What will happen to my character’s mounts when I change its faction?
A: Mounts which are not considered faction-specific will remain unchanged by this process. Faction-specific mounts will be exchanged for a cross-faction equivalent. You can view a full list of faction-specific mounts and their equivalents (
http://www.worldofwarcraft.com/info/faction-change/index.xml).
Q: What will happen to my character’s non-combat pets when I change its faction?
A: Non-combat pets will not be affected by this process and will be available once the character’s faction change completes. This even includes faction-specific non-combat pets.
Q: What will happen to my character’s achievements when I change its faction?
A: Achievements which are not considered faction-specific will remain unchanged by this process. Faction-specific achievements will be exchanged for a cross-faction equivalent. You can view a full list of faction-specific achievements and their equivalents here (
http://www.worldofwarcraft.com/info/faction-change/index.xml).
Please note that all achievements relating to the Argent Tournament will be reset.
Q: What will happen to my character’s titles when I change its faction?
A: Titles which are not considered faction-specific will remain unchanged by this process. Faction-specific titles will be exchanged for a cross-faction equivalent. You can view a full list of faction-specific titles and their equivalents here (
http://www.worldofwarcraft.com/info/faction-change/index.xml).
Please note that all titles relating to the Argent Tournament will be reset.
Q: What will happen to my character’s reputation levels when I change its faction?
A: Upon changing factions, the reputation level associated with your character’s previous race will become the reputation level of your new race. All other racial reputations will be converted according to the following chart:
Orc (Orgrimmar) ↔ Human (Stormwind)
Tauren (Thunder Bluff) ↔ Gnome (Gnomeregan Exiles)
Undead (The Undercity) ↔ Night Elf (Darnassus)
Troll (Sen’jin) ↔ Dwarf (Ironforge)
Blood Elf (Silvermoon) ↔ Draenei (The Exodar)
Additional faction-specific reputations will be converted into their cross-faction equivalents (if a cross-faction equivalent exists). You can view a full list of qualifying faction-specific reputations and their equivalents here(
http://www.worldofwarcraft.com/info/faction-change/index.xml).
Faction neutral reputations will not be affected by this process, and faction-specific reputations which do not possess an equivalent will be lost.
Q: What will happen to the character’s quests when I change its faction?
A: Quests which are active in the character’s log at the time of your Faction Change will be cleared and all quest items associated with these quests will be destroyed.
With this,
completed quests that are considered faction-specific—or are faction-neutral and part of a quest chain—will be removed from your list of completed quests and no longer count towards any running “quests completed” totals. Standalone faction-neutral quests will be unaffected by this process and remain in the character's list of completed quests.
Should you ever elect to change back to your original faction, the character's original list of completed quests will be restored.
Q: What will happen to my character’s flight paths when I change its faction?
A: All flight points associated with your character will be reset and you will receive a new list of flight points which are appropriate for your level and new faction. Please note that as the Dun Niffelem, Shadow Vault, and Crusader’s Pinnacle flight points are associated with faction-specific quest lines, they will not be automatically provided. To regain these flight points, the character will need to re-complete the appropriate quests.
Q: What will happen to my character’s Friends and Ignore lists when I change its faction?
A: Your character’s Friends and Ignore lists will be reset following a Faction Change.
Q: What will happen to my character’s Guild and Arena team(s)?
A: You character will not be affiliated with any Guild or Arena team following a faction change. Guild and Arena team tabards will be removed and Arena team ratings will be reset as a result. If the character is a Guild Master, you will not be able to perform a Faction Change.
Q: What will happen to my character’s honor and Arena points?
A: Your honor points, Marks of Honor, and lifetime honorable kills will not be affected by this process. Earned Arena points will carry over, as well; however,
any pending Arena points accrued after the last maintenance period, but before your faction change is initiated, may be lost.
Q: What will happen to my character’s mail and auctions?
A: Active mail and auction items will prevent a character from faction changing, so please be s
